These Terms and Conditions (“Terms”) govern your use of the website cloudservice.hr and your relationship with CLOUD SERVICE INTERNATIONAL . By accessing or using our webshop, you agree to be bound by these Terms.
1. General
- These Terms apply to all visitors, users, and customers of our website.
- We reserve the right to update or modify these Terms at any time without prior notice.
2. Products and Orders
- All products displayed on the website are subject to availability.
- We reserve the right to limit the quantity of products we supply or refuse any order.
- After placing an order, you will receive a confirmation email. This does not mean your order has been accepted—it is an acknowledgment of your order. The order is accepted once payment is confirmed.
3. Pricing and Payment
- All prices are listed in Euros.
- We accept payments through secure payment providers. You agree to provide valid payment information.
- We reserve the right to correct pricing errors and cancel orders if necessary.
4. Shipping and Delivery
- fees are specified during checkout.
- Delays may occur due to external factors (e.g., customs, weather).
- Risk passes to the customer upon delivery.
5. Returns and Refunds
- You have the right to cancel the purchase within 14 days from the date of delivery.
- Products must be returned in their original condition.
- Return shipping is customer’s responsibility
- Refunds are processed within 10 business days after receiving returned goods.
6. Intellectual Property
- All content on the website, including images, logos, text, and graphics, is our property or used with permission.
- You may not copy, reproduce, or use any content without our written consent.
8. User Conduct
- You agree not to misuse the website or interfere with its security or functionality.
- Submitting false, fraudulent, or harmful information is strictly prohibited.
9. Governing Law
- These Terms are governed by the laws of Croatia without regard to conflict of law principles.
- Any disputes will be handled by the competent courts in Croatia.
Cancellation conditions
The reservation is valid from the date the advanced payment or the reservation fee is paid and kept until 24:00
hrs at the day of arrival to the hotel.
The reservation can be cancelled in writing, by e-mail of by fax30 days prior arrival latest i.e. before using the
ordered and reserved services. The hotel reserves the right to keep the amount of Eur 100,00 (BAM 200,00) per
room for reservation expenses.
In case the reservation prepaid in full amount is cancelled within 1-30 days prior arrival i.e. before using the
ordered and reserved services, the hotel has no obligation to return 30% of the prepaid amount, the exception
being illness or vis major. In case of no show the hotel keeps 100% of the prepaid advanced payment or
reservation fee.